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  • SKY Cable Teams up with Converge to Deliver Faster, Superior Internet Service

    Category: News & Update | Posted date: 2024-07-22 15:33:36 | Updated date: 2024-07-22 22:13:13 | Posted by: Caleb


    SKY Cable Corporation will bring faster, superior, and more reliable internet service to new and existing Skybiz broadband subscribers by utilizing the pure fiber network of Converge Information and Communications Technology Solutions, Inc.


    SKY Cable Teams up with Converge to Deliver Faster, Superior Internet Service

    SKY Cable Corp. has entered into a commercial arrangement with leading Philippine fiber broadband provider Converge Information and Communications Technology Solutions, Inc. that will enable SKY to upgrade its network and improve services to its subscribers.

    SKY Chairman Mark Lopez said, "Converge has built a superior state of the art fiber network nationwide that SKY customers will soon experience."

    SKY President and Chief Operations Officer Claudia Suarez said the initiative with Converge supports SKY’s transformation plan that is aimed at improving SKY’s products and services. "Through the arrangement with Converge, we expect SKY and its subscribers to benefit from the world-class fiber network that Converge has built over the last few years," she said.

    Converge President and Co-Founder Maria Grace Uy said that the arrangement will allow Converge to maximize its network and increase port utilization. "This will be a revenue boost for Converge consistent with similar arrangements with other players as we are able to continue to monetize further our excess network capacity," she said.

    Converge has the largest fiber-to-the-home (FTTH) network in the Philippines with over eight million ports and a fiber footprint extending over 700,000 kilometers that reaches 16 million Filipino homes nationwide. As of end-March 2024, Converge serves 2.3 million residential broadband subscribers across the country.

    "As everyone knows, the first business that I built on my own was in cable television and with the increasing availability of fiber technology in the early 2000s outside the Philippines, my wife Grace and I decided to enter the fixed broadband business. So, I’m really excited that we are able to help Sky, the leader in the cable business, in its own transformation program by providing them the latest optical fiber technology," said Converge CEO and Co-Founder Dennis Anthony Uy.

    Converge Chief Operations Officer Jesus Romero commented that: "We are confident that SKY subscribers will have a better experience with faster broadband speeds with fiber connectivity".

    Carlo Katigbak, president and CEO of ABS-CBN and concurrently a SKY director, expressed confidence that the initiative with Converge will bring positive benefits to SKY subscribers. "We believe that this is the best way to move forward and stay focused on delivering superior customer experience," he said.

    Aside from the network upgrade, the SKY transformation program also calls for increased operational efficiency, greater financial discipline, and organizational improvements.

    "We hope to replicate this business model and encourage other players to do the same. This is really all part of the mission of Converge to bring world-class connectivity to all Filipinos and leave no one behind in this digital age," Uy concluded.

    Frequently Asked Questions

    What is the SKY-CONVERGE agreement all about?

    SKY Cable Corp. has entered into a commercial arrangement with leading Philippine fiber broadband provider Converge Information and Communications Technology Solutions, Inc. that will enable SKY to upgrade its network and improve services to its subscribers.

    This agreement allows SKY to use the full fiber network of Converge, allowing SKY’s customers to experience access to broadband plans with faster speeds and more reliable SkyBiz cable and broadband.
    What will happen to my SKY subscription?
    At this point, you will continue to enjoy your Skybiz cable and broadband services at the same monthly service fees. We will inform you of your new options in the coming weeks. Please stand by for updates.
    When will I start to enjoy the enhanced internet services of SKY?

    We will inform you via email/letter and contact you via a call or text message when the network upgrade in your area becomes available. We will also be announcing the schedules in our website and social media accounts so do keep posted on this exciting development.

    In the meantime, you may reach out to your assigned Account Manager or you may contact our Helpdesk at 02 3226 3900 and Â鶹ÎÞÂë°æhelpdesk@skycable.com.
    What are the future benefits I can expect?
    Skybiz cable and broadband subscribers can look forward to a superior, future-ready internet service, gaining access to higher speed plans, symmetrical download and upload speeds, access to exciting value added services and improved overall service experience.
    Should you have further questions or concerns, please reach out to your assigned Account Manager or you may contact our Helpdesk at 02 3226 3900 and Â鶹ÎÞÂë°æhelpdesk@skycable.com.